Privacy Policy

b955 ("we", "us", "our", "Platform") operates the website at https://b955.cam as an English-language online betting and casino information platform serving users across Pakistan and other permitted jurisdictions. This Privacy Policy ("Policy") governs how b955 collects, uses, stores, processes, transfers and protects the personal data of all users ("you", "your") who access or interact with the Platform in any capacity.

This Policy applies to all personal data processed in connection with your use of the b955 Platform, including data collected during account registration, identity verification, payment processing, customer support interactions, and browsing activity on the Platform. It should be read in conjunction with our Terms & Conditions and Responsible Gambling Policy, each of which is incorporated into the overall framework governing your use of b955.

By registering an account or continuing to use the Platform after this Policy has been published or updated, you acknowledge that you have read and understood how your personal data is handled. Where applicable law requires your affirmative consent to specific processing activities, we will request that consent separately at the relevant point of data collection.

The following terms carry the meanings assigned below throughout this Policy:

b955 collects personal data in the following categories, limited to what is reasonably necessary for the purposes described in this Policy:

3.1 Identity & Contact Data

• Full legal name, date of birth and nationality;
• Residential address, including city, province and postal code (relevant for Pakistani users in cities such as Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar);
• Email address and mobile phone number;
• Government-issued identification documents provided during KYC verification (e.g., CNIC for Pakistani users).

3.2 Financial & Transaction Data

• Deposit and withdrawal transaction records, including amounts, timestamps and method references;
• Payment method identifiers (masked card details, mobile wallet identifiers or bank transfer references — note that b955 does not store full payment credentials);
• PKR account balance history and wagering activity.

3.3 Technical & Usage Data

• IP address, browser type, operating system and device identifiers;
• Session duration, pages visited, features used and click-path data;
• Geolocation data derived from IP address (general region-level only, not precise GPS).

3.4 Communication Data

• Records of customer support interactions via email or live chat;
• Feedback, dispute correspondence and responsible gambling requests submitted through the Platform.

3.5 Responsible Gambling Data

• Deposit limits, loss limits, session limits and self-exclusion records set by or applied to your account;
• Records of any responsible gambling interventions, cool-off periods or self-exclusion requests.

b955 collects personal data through the following channels:

• Direct Submission: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, or contacting customer support;
• Automated Technical Collection: Data collected automatically when you access the Platform, including through cookies, server logs and session analytics tools;
• Third-Party Verification Services: Identity and age verification data returned by our KYC and anti-fraud service providers, used to confirm registration details;
• Payment Processors: Transaction confirmation and reference data received from payment service providers. References to Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah are contextual only — b955 does not claim these providers endorse gambling transactions;
• Public Sources: Where permitted, data from publicly available sources may be cross-referenced for fraud prevention or regulatory compliance purposes.

b955 processes personal data only where a valid legal basis exists. The table below summarises the primary bases on which your data is processed:

b955 uses your personal data for the following purposes, in each case limited to what is necessary and proportionate:

• Creating, maintaining and managing your registered Account, including processing deposits, withdrawals and wager settlements in PKR;
• Verifying your identity and age during KYC procedures, and confirming your eligibility to use the Platform;
• Detecting and preventing fraud, collusion, money laundering, multiple account registration and other prohibited conduct;
• Communicating with you regarding your Account, including sending transaction confirmations, security alerts and support responses;
• Providing customer support and resolving disputes, including maintaining records of support correspondence;
• Applying, enforcing and managing responsible gambling controls including deposit limits, loss limits, session controls and self-exclusion periods;
• Complying with applicable legal obligations, regulatory requirements and lawful requests from authorities;
• Improving the Platform's functionality, performance and user experience through aggregated and anonymised analytical data;
• Sending marketing communications, personalised offers and platform updates — only where you have given explicit opt-in consent, and only for as long as that consent remains valid.

7.1 We Do Not Sell Personal Data. b955 does not sell, rent or commercially trade your personal data with any third party for their independent marketing or commercial purposes.

7.2 Service Providers & Data Processors. b955 shares personal data with third-party service providers who act as data processors under contractual data processing agreements. These include: identity and KYC verification providers; payment processors and gateway operators; fraud detection and anti-money laundering screening services; platform hosting and infrastructure providers; customer support tooling providers; and analytics service providers. All such processors are required to process personal data only in accordance with b955's instructions and applicable data protection standards.

7.3 Legal Disclosure. b955 may disclose personal data to law enforcement agencies, regulatory authorities, courts or other governmental bodies where required to do so by applicable law, court order or binding legal process. b955 will endeavour to notify you of such a request where legally permitted to do so.

7.4 Business Transfers. In the event of a merger, acquisition, restructuring or sale of all or part of b955's business, personal data held by b955 may be transferred to the acquiring entity as part of that transaction, subject to equivalent data protection obligations being maintained.

7.5 Aggregated & Anonymised Data. b955 may share aggregated, de-identified analytical data that does not identify any individual user with third parties for research, reporting or platform improvement purposes.

8.1 Cross-Border Processing. b955 operates internationally and may transfer personal data to, and process personal data in, countries other than the country in which you reside, including countries where the operator's servers or service providers are located. Such countries may not have data protection laws equivalent to those applicable in your jurisdiction.

8.2 Transfer Safeguards. Where personal data is transferred internationally, b955 implements appropriate safeguards to ensure an equivalent level of protection, including: contractual data processing clauses with receiving parties; technical security measures including encryption in transit and at rest; and access controls limiting data exposure to authorised personnel only.

8.3 Pakistani Users. Users accessing the Platform from Pakistan should be aware that their data may be processed on servers located outside Pakistan. Pakistan does not currently have a dedicated data protection authority equivalent to a European supervisory authority, and b955 applies its internal data protection standards as described in this Policy to all user data regardless of origin.

9.1 Retention Principles. b955 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. We apply a principle of storage limitation and periodically review retained data to assess whether it remains necessary.

9.2 Account Data. Personal data associated with active accounts is retained for the duration of the account relationship. Following account closure, identity, transaction and correspondence records are retained for a minimum of five (5) years to meet anti-money laundering, financial record-keeping and regulatory audit obligations. This retention period may be extended where required by law.

9.3 Responsible Gambling Records. Self-exclusion records, responsible gambling intervention logs and player protection correspondence are retained for a minimum period extending beyond the duration of any self-exclusion, to prevent premature reinstatement and to meet regulatory obligations.

9.4 Marketing Data. Where processing of personal data for marketing purposes is based on consent, that data will be retained only for as long as your consent remains valid. Following withdrawal of consent, marketing processing will cease within a reasonable operational timeframe and relevant data will be deleted or anonymised.

9.5 Secure Deletion. When personal data is no longer required and no legal obligation requires its retention, b955 will securely delete or anonymise it using industry-standard methods.

b955 uses cookies and similar tracking technologies to operate the Platform, maintain session security, remember user preferences and gather aggregated analytical data. The table below describes the categories of cookies used:

Managing Cookies: You may manage cookie preferences through your browser settings. Disabling essential cookies may prevent the Platform from functioning correctly. Disabling analytics cookies does not affect your access to Platform features. b955 does not use cookies to deliver third-party advertising unrelated to the Platform.

Subject to applicable law, you have the following rights in respect of your personal data held by b955. To exercise any of these rights, please submit a written request to our support team at the contact details in Section 16.

b955 will respond to valid rights requests within thirty (30) days of receipt. Where a request is complex or numerous, this period may be extended by a further sixty (60) days with notification. b955 will not charge a fee for reasonable rights requests. Where requests are manifestly unfounded or excessive, b955 reserves the right to charge a reasonable administrative fee.

12.1 Technical Safeguards. b955 implements industry-standard technical security measures to protect personal data against unauthorised access, disclosure, alteration and destruction. These include: SSL/TLS encryption for all data transmitted between your device and the Platform; encryption of sensitive stored data including financial records and identification documents; role-based access controls restricting internal data access to authorised personnel only; and regular security monitoring of Platform infrastructure.

12.2 Organisational Measures. Employees and contractors who handle personal data are subject to confidentiality obligations and receive appropriate data protection training. Access to personal data is granted on a need-to-know basis and is reviewed periodically.

12.3 Data Breach Response. In the event of a personal data breach that is likely to result in a risk to your rights or freedoms, b955 will notify affected users as required by applicable law, providing details of the nature of the breach, the data involved and the steps taken to address it.

12.4 Your Responsibility. The security of your Account also depends on your own practices. You are responsible for keeping your login credentials confidential and for notifying b955 immediately if you suspect unauthorised access. b955 is not liable for losses arising from your failure to maintain credential security.

The b955 Platform is strictly intended for adults aged 18 years or above — or the higher minimum age required by the operator's licensing jurisdiction. We do not knowingly collect personal data from individuals under the applicable minimum age. Being 18 years of age does not of itself make gambling lawful in Pakistan; users must assess their own legal position.

If b955 becomes aware that personal data has been collected from a minor, that Account will be closed immediately, all associated data will be deleted to the extent operationally and legally possible, and any deposited funds will be returned subject to applicable law. If you believe a minor has registered an account, please notify us immediately at the support contact in Section 16.

Parents and guardians with concerns about potential underage access are encouraged to use third-party parental control tools and to visit our Responsible Gambling page for further guidance.

The b955 Platform may contain references to third-party services, payment providers and external organisations. This Policy applies only to the b955 Platform and does not extend to any third-party website, service or application that may be accessible via the Platform or referenced in our content.

b955 is not responsible for the privacy practices of third parties. Payment method providers referenced on the Platform — including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — operate under their own privacy policies. Users are encouraged to review those policies before sharing personal data with any third-party service. References to these providers are for contextual familiarity and do not imply endorsement of gambling transactions.

15.1 Right to Update. b955 reserves the right to update, revise or replace this Privacy Policy at any time to reflect changes in our data processing practices, applicable law or Platform functionality. The updated Policy will be published on this page with a revised "Last Updated" date.

15.2 Notification of Material Changes. For material changes that significantly affect your rights or how your data is processed, b955 will endeavour to provide advance notice via your registered email address or via an in-Platform notification. It is your responsibility to ensure your registered email address remains current.

15.3 Continued Use as Acceptance. Your continued use of the Platform following publication of a revised Privacy Policy constitutes acceptance of the updated terms. If you do not agree with any changes, you should cease using the Platform and request account closure.

For any queries, concerns or requests relating to this Privacy Policy, including the exercise of your data rights under Section 11, please contact the b955 Data & Privacy team:

For general account support queries unrelated to data rights, visit our FAQ page or review our Terms & Conditions.